Frequently Asked Questions

Where can I park?
Limited Street parking along Chapel Street or paid multi-level parking at the Jam Factory.

Are children allowed?
Minors are welcome and must be accompanied by a parent or legal guardian at all times. No minors allowed after 10pm.

Bottomless Brunch
We host bottomless brunches every weekend, more information can be found here.

Brunch is fully prepaid at the time of booking, but refunds can be given if any drops in numbers or cancellations are made 48 hours prior to the brunch date.

Non-drinkers can order a la carte and pay on day and can only be booked by calling our friendly team

Can I bring my dog?
Furry friends are welcome on outside tables.

Is there wheelchair access?
Yes, there is wheelchair access to the ground floor via side entrance in laneway.

Do you show live sports?
Only free to air games will be shown in the main bar.

Can I bring a cake and decorations?
You are very welcome to bring a cake and no cakeage fee is charged. Decorations are also fine but must not be messy or interfere with other patrons.

Do you cater for dietaries?
Our menu has a range of options that can accommodate for vegetarian, vegan and gluten free diets. Please note all dietaries when you are placing a booking, for or any specific dietaries not listed please reach out to our team to confirm options.

Can I request a specific location in the venue?
Our team do take requests for certain seating locations and will do our best to accommodate this for you on the day, however this is not guaranteed. Just make a note in the booking notes if you would like to request an area.

In the event of government enforced lockdowns that impacts your booking, our friendly team will reach out to you about your booking. All pre-paid bookings will be refunded in full, and any credit card captures will not be charged.

Can’t find what you’re looking for? Contact our friendly team here!